SOLUTIONS

GrayOS, Solving the Capacity-Demand Equation in Cancer Care

WHAT WE SOLVE

When Complexity Rises, Traditional Systems Can’t Keep Up

To thrive in this new reality, health systems must overcome four critical challenges.

Access to Care

How do you make the best use of limited resources in a complex environment to guarantee equitable, and timely, access to care?

Access to Care

How do you make the best use of limited resources in a complex environment to guarantee equitable, and timely, access to care?

Access to Care

How do you make the best use of limited resources in a complex environment to guarantee equitable, and timely, access to care?

Patient-Centric Care

How do you make the care journey seamless and personalized for every patient?

Patient-Centric Care

How do you make the care journey seamless and personalized for every patient?

Patient-Centric Care

How do you make the care journey seamless and personalized for every patient?

Operational Efficiency

How do you make sure your teams leverage technology, systems, and processes in a way that empowers them, instead of dragging them down?

Operational Efficiency

How do you make sure your teams leverage technology, systems, and processes in a way that empowers them, instead of dragging them down?

Operational Efficiency

How do you make sure your teams leverage technology, systems, and processes in a way that empowers them, instead of dragging them down?

Staff Experience

How do you support your teams and prevent burnout by reducing administrative burden as patient volumes rise?

Staff Experience

How do you support your teams and prevent burnout by reducing administrative burden as patient volumes rise?

Staff Experience

How do you support your teams and prevent burnout by reducing administrative burden as patient volumes rise?

Meet GrayOS

The Care Orchestration Platform that connects departments, optimizes capacity, and ensures that each patient receives the right care at the right time.

The Care Orchestration Platform that connects departments, optimizes capacity, and ensures that each patient receives the right care at the right time.

Automated, End-to-End
Appointment Scheduling

Streamline the entire care journey across imaging, consults, and treatments, reducing admin burden and guaranteeing timely, connected care.

Vendor Agnostic Integration

Interface with existing systems (EHRs, OIS, etc.) to seamlessly embed into clinical workflows.

Advanced Optimization Engine

Leverage advanced algorithms to optimally match demand with resources, effectively maximizing capacity utilization and shortening wait times.

Predictive Analytics and
Real-Time Dashboards

Deliver full visibility into patient trajectories, enabling leaders to anticipate demand and align resources proactively.

Automated, End-to-End
Appointment Scheduling

Streamline the entire care journey across imaging, consults, and treatments, reducing admin burden and guaranteeing timely, connected care.

Vendor Agnostic Integration

Interface with existing systems (EHRs, OIS, etc.) to seamlessly embed into clinical workflows.

Advanced Optimization Engine

Leverage advanced algorithms to optimally match demand with resources, effectively maximizing capacity utilization and shortening wait times.

Predictive Analytics and
Real-Time Dashboards

Deliver full visibility into patient trajectories, enabling leaders to anticipate demand and align resources proactively.

SOLUTION

SOLUTION

SOLUTION

What is a Care Orchestration Platform?

A Care Orchestration Platform takes on the burden of solving the capacity-demand equation across departments, so that health institutions can operate at their utmost efficiency, increasing access to care for patients and reducing administrative burden for staff.

KEY FEATURES

KEY FEATURES

KEY FEATURES

How GrayOS Transforms Care Operations

Automated, End-to-End Appointment Scheduling

Eliminates manual work by instantly booking entire care trajectories based on resource availability across departments, patient priority, and treatment protocols.

Live Schedule Re-Optimization

Cancellations, staff absences, or equipment downtime no longer have to derail the day. GrayOS automatically re-optimizes schedules in real time, respecting clinical and operational constraints, so patients stay on track and teams avoid last-minute chaos.

Predictive Analytics & Dashboards

Forecasts patient volume, staffing needs, and resource gaps, enabling proactive planning and response.

Patient Preference Consideration

Balances operational efficiency and clinical priorities with patient preferences, generating schedules that let patients keep living their lives outside of care.

Behind every patient’s care journey is a complex system. Learn more on how GrayOS simplifies and optimizes it.

Cell Transplant

Cell Transplant

Bloodwork

Bloodwork

Apheresis

Apheresis

Consultation

Consultation

Endoscopy

Endoscopy

Systemic Therapy

Systemic Therapy

Radiation Therapy

Radiation Therapy

Imaging

Imaging

Pharmacy

Pharmacy

Apheresis

Apheresis

Bloodwork

Bloodwork

Cell Transplant

Cell Transplant

Consultation

Consultation

Endoscopy

Endoscopy

Imaging

Imaging

Pharmacy

Pharmacy

Radiation Therapy

Radiation Therapy

Systemic Therapy

Systemic Therapy

MODULES

MODULES

MODULES

Custom-Fit for Each Department, Connected as One

The GrayOS core powers a dedicated module for each service line, tailored to its unique workflows and constraints, to optimize capacity both within and across departments.

MODULES DEEP DIVE

MODULES DEEP DIVE

MODULES DEEP DIVE

One Technological Core Connecting Dedicated Modules For Each Service Line.

Systemic Therapy

Radiation Therapy

Transplants & Cell Therapy

Endoscopy

GrayOS for Systemic Therapy

Maximizing Infusion Chair Capacity and Optimizing Patient Flow

80%

Administrative Time Saving

13%

Additional Patients Treated Without Extra Resources

$0.5M

Saved Each Year

Challenges:

Overcapacity: Too many patients to treat, not enough resources

Disruptive Last-Minute Changes: Sick calls or cancellations unravel the schedule and waste capacity

Rigid Scheduling: Manual, time-consuming, and unable to adapt when changes arise

Staff Burnout: Overloaded days, missed breaks, late finishes

Eroding Patient Experience: Long waits, disjointed trajectories, and added stress

How GrayOS helps:

Scheduling full care trajectories (consult, central line insertion, treatment, etc.) across services (systemic therapy, radiation therapy, etc.).

Optimizing treatment start dates and time based on patient priorities, protocols, and operational constraints.

Auto-generating daily schedules (patient to nurse and chair) that balance nurse and pharmacy workload.

Re-optimizing schedules in real-time to sick calls, cancellations, and plan changes.

Providing real-time operational dashboards so that operational leaders can proactively rightsize resources and avoid bottlenecks.

Unlocking Capacity and Improving Coordination of Care in Systemic Therapy at the JGH

The Jewish General Hospital

Infusion Therapy

Systemic Therapy

Radiation Therapy

Transplants & Cell Therapy

Endoscopy

GrayOS for Systemic Therapy

Maximizing Infusion Chair Capacity and Optimizing Patient Flow

80%

Administrative Time Saving

13%

Additional Patients Treated Without Extra Resources

$0.5M

Saved Each Year

Challenges:

Overcapacity: Too many patients to treat, not enough resources

Disruptive Last-Minute Changes: Sick calls or cancellations unravel the schedule and waste capacity

Rigid Scheduling: Manual, time-consuming, and unable to adapt when changes arise

Staff Burnout: Overloaded days, missed breaks, late finishes

Eroding Patient Experience: Long waits, disjointed trajectories, and added stress

How GrayOS helps:

Scheduling full care trajectories (consult, central line insertion, treatment, etc.) across services (systemic therapy, radiation therapy, etc.).

Optimizing treatment start dates and time based on patient priorities, protocols, and operational constraints.

Auto-generating daily schedules (patient to nurse and chair) that balance nurse and pharmacy workload.

Re-optimizing schedules in real-time to sick calls, cancellations, and plan changes.

Providing real-time operational dashboards so that operational leaders can proactively rightsize resources and avoid bottlenecks.

Unlocking Capacity and Improving Coordination of Care in Systemic Therapy at the JGH

The Jewish General Hospital

Infusion Therapy

Systemic Therapy

Radiation Therapy

Transplants & Cell Therapy

Endoscopy

GrayOS for Systemic Therapy

Maximizing Infusion Chair Capacity and Optimizing Patient Flow

80%

Administrative Time Saving

13%

Additional Patients Treated Without Extra Resources

$0.5M

Saved Each Year

Challenges:

Overcapacity: Too many patients to treat, not enough resources

Disruptive Last-Minute Changes: Sick calls or cancellations unravel the schedule and waste capacity

Rigid Scheduling: Manual, time-consuming, and unable to adapt when changes arise

Staff Burnout: Overloaded days, missed breaks, late finishes

Eroding Patient Experience: Long waits, disjointed trajectories, and added stress

How GrayOS helps:

Scheduling full care trajectories (consult, central line insertion, treatment, etc.) across services (systemic therapy, radiation therapy, etc.).

Optimizing treatment start dates and time based on patient priorities, protocols, and operational constraints.

Auto-generating daily schedules (patient to nurse and chair) that balance nurse and pharmacy workload.

Re-optimizing schedules in real-time to sick calls, cancellations, and plan changes.

Providing real-time operational dashboards so that operational leaders can proactively rightsize resources and avoid bottlenecks.

Unlocking Capacity and Improving Coordination of Care in Systemic Therapy at the JGH

The Jewish General Hospital

Infusion Therapy

0x

0x

Return on Investment

0%

0%

Administrative Time Saving

0%

0%

Wait Time Reduction

0%

0%

Additional Patients Treated Without Additional Resources

The Competitive Edge in Patient Access and Capacity Optimization

Beyond templates, beyond manual workarounds.
GrayOS gives cancer centers a smarter way to balance demand and capacity: dynamically, holistically, and with both patients and staff in mind.

Break Free from “Optimized” Templates

Experience the power of real-time, grid-free capacity optimization for peak efficiency, every day.

Say Goodbye to Fragmented Scheduling

Embrace end-to-end scheduling that unifies every step of the care journey, ensuring optimal resource use and a seamless experience for both patients and staff.

Stop Stretching Your EHR / OIS Infrastructure

Augment it instead. GrayOS seamlessly interface with any EHR/OIS through bidirectional interfaces that remove double entry and fit seamlessly into clinical workflows.

Ready to Unlock Capacity?

Ready to Unlock Capacity?

Ready to Unlock Capacity?